Terms and Conditions

Please read our Terms and Conditions before using this website.

How to Order

You can order in the following ways: From our website just a few more clicks! or by phone using BACS.
If you have a question about any of our products please email us at info@flavourtrading.co.uk
Once an order has been received you will receive a confirmation of your order by email.
We will also ask you for a contact telephone number so that we can contact you if there is a problem with your order. We may also give this number to our carriers in case they need to contact you to arrange a delivery time. Please let us know at the time of ordering if you do not wish us to do this.
Once your order has been despatched the contract between us (The Flavour Trading Company) and you the customer has been fullled. We will contact you if we are unable to fulfull your order.

Payment

Payment can be made by any major credit or debit card by Paypal or by cheque or by BACS.
Payment will be debited and cleared from your account before the goods are dispatched.
All card payments are subject to validation checks and authorisation by the card issuer, we may share your personal information with such parties as are necessary to enable us to do such checks.
If the issuer of your payment card is unwilling to authorise payment we will not be liable for any delay or non delivery,

Product Descriptions

We will take all reasonable care to ensure that our product descriptions and prices are correct when entered on to the site. Although we endeavor to keep information up to date and supply the goods as advertised we reserve the right to supply the goods subject to minor variations in dimensions and colour.
We are unable to guarantee an exact representation of the product shown on your screen as colour will vary depending on your monitor. It is important to realise that all the pieces are handcrafted and that each may vary slightly in size, colour and glaze effects. These variations will be kept to a minimum and should not be viewed as faults but as an attribute of handmade ceramics.

Out Of Stock

If you are interested in purchasing an item which is marked as ‘out of stock’ please email us and we can let you know when we expect new stock.
As a visitor to this site you agree that access to this site is at your own risk The Flavour Trading Company will not be liable for any damages related to your use or inability to access this website.

Third party links

Our website may contain links to other websites, if you follow these links please be aware these sites will have their own privacy policies and therefore we do not accept any responsibility fo these policies or liability for the security of other sites.