Privacy, Cookie & Security Policy

Privacy Policy

Our Privacy Policy will help you understand what information we collect and process using the Flavour Trading Compnay website, how we use it, and what choices you have about your personal data.

1. Customer and Citizen Data

You may decide to send us your personal information via this website about our products. Your decision to disclose your personal data is entirely voluntary, and by doing so, you are providing us with specific consent to use your personal data only for the purposes for which you have disclosed it to us.

The Flavour Trading Company may access and use your Customer Data only for the purposes for which you have submitted it to us to (a) provide information to you, (b) make contact with you, (c) provide services to you, or (d) maintain the operations and security of the website and services we provide to you. We will not use your personal information for any other purposes, for example, the communication of marketing material, unless we have your specific consent to do so.

We will at all times handle and store your personal data in accordance with industry best practice aligned the international standard for information security. This includes the activities and procedures undertaken by ourselves and authorised third parties and the technical controls which we have implemented to prevent unauthorised access, compromise or theft of information from our applications, supporting computer systems and premises.

2. Sensitive Personal Data

GDPR specifies a set of personal data categories which are considered to be “sensitive”, and which require special consideration by Data Controllers. This website, and any services available from this website do not knowingly collect or process any sensitive personal data.

3. Customer and Citizen Data Rights

As prescribed within data protection regulations, you have several rights connected to the provision of your personal data to The Flavour Trading Company using this website. These include your rights to request that The Flavour Trading Company:

– confirms to you what personal data it may hold about you, if any, and for what purposes
– changes the consent which you have provided in relation to your personal data
– corrects any inaccurate or incomplete personal data which may be held about you
– provides you with a complete copy of your personal data for you to move elsewhere
– stops processing your personal data, whilst an objection from you is being resolved
– permanently erases all your personal data promptly, and confirms to you that it has done so (there
maybe reasons why we may be unable to do this)

If The Flavour Trading Company does not address your request or fails to provide you with a valid reason why it is unable to do so, you have the right to contact the Information Commissioner’s Office to make a complaint. They can be contacted via their website (www.ico.org.uk) or by telephone 0303 123 1113.

4. Website Cookies

This website uses cookies to record log data. We use both session-based and persistent cookies, dependent upon how you use or interact with this website.
Cookies are small text files sent by us to your computer, or from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them, or until they expire.
We use cookies which are not specific to your account but are unique and allow us to undertake website analytics and customization, among other similar things. If you decide to disable some or all cookies, you may not be able to use some of the functions on our website. We may use third-party cookies, for example, Google Analytics, and you may choose to opt-out of third-party cookies from their website.

5. Changes to this Privacy Policy

We may change this Flavour Trading Company Privacy Policy from time to time, and if we do we will post any changes on this page. If you continue to access this website or use services available from this website after those changes have come into effect, you will have agreed to the revised policy.

6. Contacting The Flavour Trading Company

If you have any questions about this Privacy Policy, would like to exercise any of your statutory rights, or to make a complaint, please write to:

The Flavour Trading Company, 41 Oakhurst Road, Oswestry, SY11 1BH
email: info@flavourtrading.co.uk